Note: This Privacy Policy forms part of your agreement with jomkiss2. By registering and using the platform, you consent to the data processing practices described herein.
1Introduction
jomkiss2 ("we", "Platform") are committed to protecting the privacy and security of every player's personal data upon registration and use of our services. This Privacy Policy transparently explains how we handle your personal information from the moment of registration through every subsequent interaction with the platform.
We understand that your trust in jomkiss2 depends not only on game quality and withdrawal speed, but also on the confidence that your personal information is in safe hands. That is why we invest seriously in security infrastructure and adhere to international data protection standards.
This Policy applies to all users of the jomkiss2 platform, including website visitors, registered players, and anyone who interacts with any service we provide — whether via the website, mobile app, or other communication channels.
2Personal Data We Collect
Jomkiss2 only collects data that is strictly necessary for secure platform operations and legal compliance. The following are the categories of data we collect:
| Data Category |
Information Type |
Primary Purpose |
| Identity Verification |
Full name, IC / passport number, date of birth, gender |
Identity verification (KYC), fraud prevention |
| Contact |
Email address, phone number, residential address |
Account communications, transaction verification |
| Financial |
Bank / e-wallet details, transaction history |
Processing deposits and withdrawals |
| Technical |
IP address, device type, web browser, login data |
Account security, fraud prevention |
| Usage |
Gaming history, wagering habits, platform interactions |
Service improvement, legal compliance |
| Support |
Chat conversation records, complaints, feedback |
Troubleshooting, support improvement |
We do not collect credit card numbers directly. All payments are processed through registered and licensed third-party payment providers with end-to-end encryption.
3How Your Data Is Used
Data collected by jomkiss2 is used for legitimate and specific purposes only. We do not use your data for purposes unrelated to platform operations without your explicit consent.
- Account management – creates, verifies, and maintains your account securely.
- Transaction processing – processes your deposits, withdrawals, and all financial transactions.
- Identity verification (KYC) – ensures you meet age and location requirements and prevents identity fraud.
- Service communications – sends transaction notifications, security updates, and important account alerts.
- Legal compliance – fulfils our obligations under anti-money laundering (AML) laws and regulatory requirements.
- Platform enhancement – analyses non-personally identifiable usage data to improve the user experience.
- Security – detects and prevents fraudulent activity, unauthorised access, and security threats.
- Customer Support – enables the jomkiss2 support team to assist you effectively.
4Legal Basis for Data Processing
All personal data processing by jomkiss2 is carried out on the basis of one or more legal grounds recognised under Malaysia's Personal Data Protection Act 2010 (PDPA):
- Consent – you have given clear consent during account registration.
- Contract fulfilment – processing is necessary to fulfil the service agreement between you and jomkiss2.
- Legal obligation – we are legally required to process certain data for compliance purposes.
- Legitimate interest – processing is necessary for our legitimate interests in operating a safe and responsible business, provided it does not override your rights.
5Data Sharing with Third Parties
jomkiss2 does not sell, rent, or trade your personal data. However, we share data with specific parties under limited and lawful circumstances:
- Payment providers – to process your deposits and withdrawals securely.
- KYC service providers – for legally mandated identity verification.
- Gaming software providers – game providers may receive the minimum data required to run the games.
- Regulatory authority – we are legally required to disclose certain information to authorities upon request.
- Technical partners – cloud, security, and technical support service providers bound by strict confidentiality agreements.
All third parties that receive your data are contractually required to uphold data protection standards equivalent to those of jomkiss2. They are not permitted to use your data for their own purposes.
6Data Retention Period
jomkiss2 retains your personal data only for as long as necessary for the stated purposes or as required by law. Our retention policy is as follows:
- Active account data – retained for the duration your account is active and for 5 years after account closure.
- Financial transaction records – retained for 7 years in line with Malaysia's financial legal requirements.
- KYC Documents – retained for 5 years after the business relationship ends.
- Support communication logs – retained for 2 years for reference and service quality purposes.
- Technical and log data – retained for 12 months for security and fraud detection purposes.
After the designated retention period, data will be securely deleted or permanently anonymised so that it can no longer be linked back to you.
7Data Security Measures
Protecting your personal data is our primary responsibility at jomkiss2. We implement multiple layers of technical and organisational protection:
- 256-bit SSL/TLS encryption for all data transmitted over the network.
- Encryption of stored data at the database level using AES-256.
- Role-based access control — staff can only access data necessary for their duties.
- Two-factor authentication (2FA) for all staff access to internal systems.
- Regular security audits conducted by independent external firms.
- Real-time threat monitoring and intrusion detection systems.
- Mandatory security awareness training for all jomkiss2 staff.
- Comprehensive incident response procedures in the event of a data breach.
In the event of any data breach affecting your rights and freedoms, jomkiss2 will notify you within 72 hours of becoming aware of it, in line with international data protection best practices.
8Your Rights Regarding Personal Data
Under Malaysia's PDPA and best practices in data protection, you have the following rights regarding your personal data held by jomkiss2:
Right of Access
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
Right to Rectification
You may request correction of inaccurate or incomplete data at any time via account settings or customer support.
Right to Erasure
You may request deletion of your personal data subject to any applicable legal retention requirements.
Right to Restrict Processing
You may request that we restrict how we process your data under certain circumstances provided for by law.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another service if desired.
Right to Object
You may object to the processing of your data for direct marketing purposes or on the basis of our legitimate interests at any time.
To exercise any of the above rights, contact the jomkiss2 support team via live chat. We will verify your identity before processing any data-related requests.
9Cookies and Tracking Technology
jomkiss2 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
- Essential cookies – required for core platform functions such as login, session verification, and security.
- Functional cookies – remembers your preferences such as language, theme, and account settings.
- Analytical cookies – helps us understand how players use the platform for continuous improvement. This data is collected anonymously.
- Security cookies – detects suspicious activity and protects your account from unauthorised access.
You can manage cookie settings through your web browser. Please note that blocking all cookies may affect certain features of the jomkiss2 platform. Essential cookies cannot be disabled without impacting core platform operations.
10International Data Transfers
As an online platform, your personal data may be transferred to and processed in countries other than Malaysia. This may occur when we use international cloud service providers or global technical partners.
When such data transfers occur, jomkiss2 ensures that equivalent protections are applied through:
- Data transfer agreements compliant with recognised data protection standards.
- Selecting partners operating in countries with robust data protection laws.
- Standard contractual clauses that ensure a consistent level of protection.
11Child Protection
Platform jomkiss2 is strictly for users aged 18 and above. We do not intentionally collect, process, or store personal data of individuals under the age of 18.
If we find that a child's personal data has been collected without proper age verification, we will immediately delete that data and close the account in question. If you believe your child has registered on our platform, please contact the jomkiss2 support team immediately.
12Privacy Policy Amendments
jomkiss2 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Significant amendments will be communicated to you via in-platform notifications or your registered email.
The "Last Updated" date at the top of this document reflects the most recent version. We encourage you to review this page periodically. Continued use of the platform after any amendments constitutes acceptance of the updated Privacy Policy.
Have questions about how we handle your personal data? Contact our Data Protection Officer via live chat on the jomkiss2 platform — available 24/7.
FAQ – jomkiss2 Privacy
Answers to the most frequently asked privacy questions
During registration, we require your full name, email address, phone number, and date of birth. To complete the KYC process and enable withdrawals, you will need to submit a copy of your valid Malaysian IC or passport. Bank or e-wallet details are required when you wish to make your first deposit or withdrawal.
No. jomkiss2 does not share your personal data with advertising companies, data brokers, or any third parties for their marketing purposes. Any marketing communications you receive from jomkiss2 are based on your consent given at registration and can be opted out of at any time through your account settings.
Yes, you may request deletion of your personal data by contacting the jomkiss2 support team. However, certain data such as financial transaction records and KYC documents must be retained for a specified period due to legal requirements (typically 5–7 years). Data with no legal retention requirement will be deleted or anonymised within 30 days from the date your request is verified.
All financial transactions at jomkiss2 are protected by 256-bit SSL encryption during data transmission. Your bank card details are never stored directly on our servers — they are processed directly through licensed payment providers compliant with PCI DSS standards. You can also enable two-factor authentication (2FA) for an additional layer of security on every login and transaction.
When your account is closed, we cease all marketing activity and restrict access to your data in active systems. However, certain records will be retained in accordance with the prescribed legal retention periods (refer to Section 6). Data with no retention requirement will be securely deleted. You may request further information about data still held via customer support.